Shipping & Returns

Shipping Information

Do you offer free shipping?

Yes! All orders $99+ will receive free shipping.

When will my order arrive?

Depending on a variety of factors, you can expect to receive an order between 1 and 7 business days from the date you ordered it. 

How do I track my order?

As soon as your order ships, we’ll send you a shipping confirmation email with your tracking ID number. If you have a Wella account, you can also find your tracking ID number in the Order History section of My Account.

We do not ship to PO boxes.

If you’re having trouble locating your package, our team is happy to help. Email us at hello@wellafoods.com.

Where do you ship?

We currently only ship within the United States.

Can you ship to a PO box?

No, we cannot ship to PO boxes.

What is the surcharge of shipments going outside of Continental US?

$30 for Alaska and Hawaii only. We do not ship international at this time.

Return Policy

Garnea, LLC (the “Company”) owns and operates this website, www.wellafoods.com (the “Website”). This Return Policy applies to all sales transactions with the Company, whether through the Website or via some other order process.

I’d like to return my Wella purchase. What now?

If for any reason you are not happy with your purchase, please reach out to us at hello@wellafoods.com. Our customer service team will be happy to either replace your purchase or issue you a refund.

 

What do I do if my bar is defective/damaged?

Our bars undergo thorough quality assurance procedures to ensure they live up to our high standards. However, if you find a damaged or defective bar upon arrival that does not meet your expectations, please send us a photo of the defect so that we can assess the situation and prevent it from happening again. We will either replace the bars or issue you a full refund, whichever you prefer.